As warehouses seek to boost efficiency by providing personnel with equipment and necessary training, IDC believes that the “hidden” costs of labor, particularly in the current environment, have been undercounted by as much as 50%.
Given the increasing magnitude of these “hidden” indirect labor costs, the incessant tire kicking and “perpetual pilot purgatory” that have characterized the use of automation and RaaS have seen their day. The time to move aggressively to broad warehouse automation is now. The ROI is there for companies that take a more aggressive and expansive view of automation.
