August 5, 2019
There are several steps to take before integrating robotic automation in a facility. However, once you’re finished with the evaluations, the vetting, the approval process, and the contract is signed … what happens from this point to ensure the successful integration of autonomous warehouse tuggers into your space?
Vecna Robotics delivers a seamless, step-by-step deployment process to ensure quick, easy, and secure integration. Two teams take the torch and pave the way to success: the deployment team and the Beacon remote assistance team. The deployment team comes to the facility to support onsite installation and training of the new technology, and the Beacon team optimizes the robot’s behavior remotely to match the exact environment it’s in. Together they work with the customer and the workforce to test the robot in various challenging situations, fine-tuning the performance of its advanced navigation for that facility.
Vecna Robotics is highly dedicated to customer experience and success, and our team’s dedication doesn’t go unnoticed as they spend anywhere from a couple of days for simple integrations to weeks for complex, custom ones for large customers.
Our autonomous warehouse tuggers are driven by the most advanced navigation in the industry and are integrated into a facility with a well-supported plug-and-play process. After purchasing a Tugger, the customer is ready to welcome the deployment team to take the next steps.
Our efficient and innovative installation process ensures that our robots will integrate seamlessly into your space. The deployment team carries out a detailed process that optimizes our robots for navigation and human interaction, ensuring that they will function as fully operational team members.
Our autonomous warehouse tuggers employ machine learning, which means they are able to overcome and learn from situations that were unforeseen at the time of development, or that may be unique to the facility it works in. To reduce the amount of times a robot needs assistance from the workforce in operations, Vecna Robotics offers a remote call center for the robots to send a beacon when it faces an unexpected situation. This allows the workforce to continue working on their tasks at optimum levels without being distracted.
During installation, the Beacon team monitors the sensors on the robot to ensure all the situations the deployment team is inducing are well-identified and reacted to. The team operates around the clock to support our customers at any time — day or night. Every member of the Beacon team proactively optimizes the neural network that makes machine learning on the Tugger an incredible advantage.
To learn more about the capabilities and specifications of the Tugger, visit this page.