Covid-19

March 24, 2020

Commitment to our community

As global business operations continue to be impacted by COVID-19, Vecna Robotics is committed to helping our customers and partners, as well as our employees and their families during this evolving situation. Vecna Robotics will continue to support our customers with world-class automation and orchestration solutions through this crisis and well after. Our essential Network Operations Center and manufacturing are being conducted in compliance with the most recent Massachusetts declarations, and will continue with operations uninterrupted. In addition, our key suppliers have all been deemed essential manufacturers and remain open and on schedule.

In the meantime, please contact us directly at vecnarobotics.com if there is anything that we can do to assist you from a support, customer service, or product perspective.

We will continue to provide updates as the situation develops.

 

Business Continuity

In addition to the health and safety of our employees, customers, and partners, the continuity of our services remains front and center. This is of special importance when it comes to infrastructure supporting our mission critical customer needs. All Vecna Robotics services are currently fully operational, with the goal of providing seamless operations for our supply chain customers. We are also engaging business-critical vendors and partners to do our best to make sure necessary supplies and services will continue to be provided.

 

How we’re keeping our team safe

Preventing the spread of disease and maintaining a safe work environment remains Vecna Robotics’ number one priority. As such, we are accessing our facilities for business-critical work on an as-needed, as-permitted basis only. In addition, we have established enhanced Vecna Robotics entrance guidelines, where necessary.

 

How we’re keeping visitors safe

At this time, Vecna Robotics is limiting visitors to the office. For all business-critical visits, we ask that visitors follow check-in and check-out protocols and follow CDC recommended social distancing and hygiene protocols.Please work directly with your contact at Vecna Robotics to coordinate your on-site visit or create an alternative approach to conducting business-critical meetings. To schedule a live virtual demo of Vecna Robotics’ solutions, please reach out via our contact form and a member of our team will respond within 48 business hours.

 

Hiring

Yes, the Vecna Robotics team is still hiring! For the health and well-being of our team and applicants, we are conducting interviews over video chat.

 

Working With Us

As current events create sudden new challenges and requirements, Vecna Robotics is well-positioned to help organizations react quickly to supply chain pressures. Our team is here to help where needed. Customers can reach out to team@vecnarobotics.com or 617-444-9263 for business priorities, or robotsupport@vecnarobotics.com for technical support.